Managed IT
Managed IT plans for a more secure business.
Monitoring, protection, and local support built around the way your business works. Choose one consistent service level for every supported user.
Your systems stay monitored, secured, and maintained so you can stay focused on your business. Business Technology Consultants is based in Nineveh, Indiana, and works with businesses across the United States — including printing, manufacturing, health care, title companies, construction, and electronics.
Good — Essentials
$30 per user / month
- Monitoring and remote access
- Windows updates and patch management
- Managed EDR
- Microsoft Defender management
- Device health and security-alert review
- Business-hours monitoring response
- One managed computer per user
Most popular
Better — Managed Security
$55 per user / month
- Everything in Essentials
- Microsoft 365 identity-threat monitoring
- DNS and malicious-website filtering
- Security-awareness training
- Automated phishing simulations
- Compromised-account alerts
- Security status reporting
Best — Complete Security
$75 per user / month
- Everything in Managed Security
- Advanced business email protection
- Managed password manager
- Microsoft 365 security-posture monitoring
- Risky configuration and policy-drift alerts
- Quarterly security review
- Priority business-hours scheduling
What is not included in the per-user fee
Support labor is billed hourly unless we are working under a project. Microsoft 365 licensing, backups, network services, hardware, onsite travel, and project work are billed separately. Servers are an add-on. Server pricing depends on the type of server and is quoted for your environment. Printers and other devices can be bundled. One service level applies to all supported users. Final scope and pricing are confirmed in the service agreement.
Need something different?
If a full plan is more than you need right now, ask us for a custom quote. We do not list separate a la carte packages on this page.
Support hours
Our normal support hours are Monday through Friday, 9 a.m. to 5 p.m. After-hours support is available when the issue is genuinely critical — for example, the network is down or the phones are down. Those critical issues are dispatched to a technician.
Available separately
Server add-ons, quoted by server type; BTC Backup for cloud and device backup, verified daily; Microsoft 365 administration; network, firewall, and Wi-Fi design, installation, and care; and website hosting, virtual dedicated servers, and Google Workspace or Microsoft 365 setup through Website Hosting & Email.